𝗞𝗼𝗿𝗻𝗼𝘀

Last updated: April 6, 2026

Kornos Hosting respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our services.

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1. Information We Collect

Personal information you provide:

- Full name (Ayoub Mahamat as platform owner; for customers: name, email, phone number)

- Payment information (processed securely via trusted third-party providers)

- Account information (username, encrypted password)

- Support communications (tickets, chats)

Information collected automatically:

- Usage data (IP address, browser type, operating system, access time)

- Server data (CPU/RAM usage, bandwidth, logs for security and billing purposes)

- Cookies and similar technologies to improve user experience

Information from hosted bots/applications:

We do not access the internal content of your bots (such as Discord user messages), except in cases related to security or legal investigations.

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2. How We Use Your Data

- To provide and improve services (hosting, support, billing)

- To communicate with you (notifications, updates, technical support)

- To analyze usage for performance and security improvements

- To comply with legal obligations (fraud prevention, legal requests)

- Limited marketing (with opt-out option)

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3. Legal Basis for Processing (GDPR)

We process your data based on:

- Contract performance (providing hosting services)

- Legitimate interest (service improvement and security)

- Consent (for marketing where applicable)

- Legal obligations

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4. Data Sharing

We do not sell your data. We may share it with:

- Third-party service providers (payment processors, server providers, analytics tools) under data protection agreements

- Legal authorities when required

- In case of business sale or merger

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5. Security

We implement standard technical and organizational security measures (encryption, firewalls, monitoring). However, no system is 100% secure. You are responsible for protecting your own data on your servers.

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6. Data Retention

We retain data as long as your account is active or as required by law. After termination, data is deleted within 30–90 days depending on its type.

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7. Your Rights (GDPR and others)

You have the right to:

- Access, correct, or delete your data

- Withdraw consent

- Object to processing

- File a complaint with a relevant authority

To exercise your rights, contact: support@kornos.online

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8. International Data Transfers

Your data may be stored on servers outside Chad. We ensure appropriate protection measures are in place.

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9. Cookies

We use essential cookies for operation and analytical cookies for improvement. You can manage cookies through your browser settings.

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10. Children's Privacy

Our service is intended for users aged 12 and above. We do not knowingly collect data from children under 12.

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11. Changes to This Policy

We reserve the right to update this policy. You will be notified of significant changes.

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12. Contact Us

Name: Ayoub Mahamat

Email: mahamatayoub306@gmail.com (personal) / support@kornos.online (support)

Phone: +235 95456638

Website: https://kornos.online

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13. Refund Policy

We do not provide refunds unless there is a proven issue or failure in our service. If a problem occurs on our side that prevents proper service delivery, you may be eligible for a refund after review.

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Thank you for trusting Kornos Hosting. We are committed to protecting your privacy while providing reliable hosting for your bots and applications.